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Products Cicada PatientCare Portal

Cicada PatientCare Portal

The IT phenomenon has made patients more web savvy and more a turning to the Web for convenience with many preferring self-service over waiting on the phone to talk to a healthcare provider.

The main questions for healthcare providers to ask are:

  • Is your staff spending many hours answering phone calls rather than generating revenue for your organization?

  • Do your patients complain of the long wait time on the phone to get to speak to a person for routine functions like getting an appointment?

  • Do you and your staff play constantly play phone-tag during the course of the day?

  • Are you able to effectively provide your services to overseas patients?

  • Are you enhancing your patient-doctor relationship?


Cicada PatientCare Portal (CPP) is a secure, interactive web-patient portal which provides local and overseas patients:

  • Unprecedented online access to health information, services, and clinical care.

  • Web links to reliable sources of medical information

  • Ability to make appointments

  • Obtain managed care referrals

  • Request medication renewals

  • Electronic access to own medical records ? problems list, lab results

  • Capability for secure electronic messaging with doctors to communicate about medication problems



CPP


Features:

  • HIPAA compliant

  • Industry standard data formats that permit easy integration with existing in-house IT infrastructure (billing, electronic health record system, patient database, etc)

  • User-centric GUI